We strive to provide the best shopping experience, but we understand that sometimes returns may be necessary. Please read our policy carefully to ensure a smooth return and refund process.

1. Eligibility for Return

• Timeframe: Products must be returned within 1.5 days from the day you receive your order.
  • Day 1 is the date your order is delivered, as confirmed by the tracking details.
• Conditions: Returns are accepted under the following circumstances:
  • The product is damaged or defective.
  • You received the wrong product.
  • The product is not functioning as intended.

2. How to Initiate a Return

• To initiate a return, contact us:
  • Email: [support@pashbeauty.com]
  • Phone: [+91 93990 21922 (WA Only)]
• Our team will guide you through the return process.

3. Return Guidelines

• The product must be returned in its original condition, along with all packaging, accessories, and documents (if applicable).
• Once the returned product is received at our warehouse, it will undergo a quality check to ensure eligibility for a refund.

4. Refund Process

• Refunds will be initiated 4-5 business days after the returned product clears our quality check.
• Refunds will only cover the product cost. Shipping charges are non-refundable.
• Full refunds will be issued for eligible returns due to damages, defects, or wrong shipments.

5. Additional Notes

• Returns that do not meet the above criteria may be declined.
• For any further assistance, feel free to reach out to us via email or phone.

We appreciate your understanding and cooperation. Thank you for choosing us!